Paradise Suites Hotel

The staff were so kind and cheerful, we felt absolutely spoilt :-) the room was very spacious, and clean, and has very good AC through vents rather than the hanging ones that blow right in your face. the bed was so comfy and the street so quiet that, for the first time in Vietnam, we slept through the night — we were very thankful for that after noisy Hanoi. The outside area is absolutely beautiful with all the colorful lanterns etc. This hotel seems to try to reduce plastic waste, which we thought was great because every other hotel kept bombarding us with mini bottles of water. Here, it comes in a disinfected glass bottle! 👍🏻 they offered free bikes to explore the (seemingly empty) island before we went on the cruise the next day — they also offer a free shuttle to the beach and docks, so that you don’t need to walk there with your luggage. we were very happy with our decision to have an extra night here before our cruise because everything was so relaxed; would come back anytime. PS: breakfast was nice too; both Vietnamese and European options!

It's a really nice hotel with very pleasant, courteous and helpful staff. The room and bathroom were both a good size with a cool, classy feel to them. We enjoyed the breakfast and the location was good, right next to the port for our Halong Bay cruise. Big shout out to Paradise Suites for having a water fountain in the lobby, I think this is the first hotel we've stayed in on our trip where you can refill your empty bottles - good work, if we can cut down on plastic bottles perhaps we can stop too many more ending up in the bay. Well done Paradise Suites!

Service was great as the staff were all very helpful. The front staff helped us book a tour of Halong and the head female staff (manager) in the dining was very professional. The meals were fantastic. Rooms were very comfortable.

The staff in this hotel are the best I have ever dealt with, all very professional and really friendly and helpful. The hotel is lovely, the rooms are spacious, clean and quiet and the beds are really comfortable. We had spa treatments which were lovely, we also used the sauna and steam room which were good. Also the hotel provides a shuttle service to the pool or ferry terminal which was helpful. The food was excellent and service in the restaurant was brilliant. All staff speak really good English. All in all I wouldn't hesitate to recommend this hotel for a couple of nights if you are visiting Halong, we booked a day cruise through the hotel which was absolutely brilliant, really good value.

Really comfortable rooms, fantastic friendly staff, and quality of food at breakfast and dinner was really good. Staff were really efficient and attentive and every request was delivered quickly and with a smile. Should the weather gods be smiling upon you, there is a nice pool area and beach at Paradise Bay that you get to via the electric carts that run from reception.