Paradise Suites Hotel

Absolutely beautiful hotel. We have just spent 5 nights here and it was amazing. The staff are all so lovely, kind, friendly and helpful and are genuinely keen to know about your life. We loved speaking to them about their life and culture as well. The food was just the best. We went half board and there was lots to choose from for breakfast. Our dinner each evening was a set menu with a choice of main and it was truly amazing every evening. A buggy drives you a short drive to a beautiful swimming pool. We didn't go to the beach as we loved the pool. Our room was beautiful and spacious and when we arrived we had a lovely anniversary cake and swans and flowers on the bed. Such a lovely touch for our wedding anniversary. We loved the free bikes and rode around the island, stopping for coffee in the local village. The hotel can arrange a day or overnight cruise to Halong bay. That was breathtaking. They also arranged a car and driver to Hanoi for us. We really didn't want to leave.

My stay at this hotel was comfortable overall. The rooms were clean and the staff were polite and helpful. The biggest advantage is the location for anyone planning to take a cruise, as it’s just a short walk to the dock. However, the area itself feels like a bit of a ghost town, especially after the recent typhoon and with it being out of season. There’s not much to do in the vicinity, so if you’re looking for a lively neighborhood, this might not be the best fit. Perfect for a short, cruise-focused stay.

For the second time, we have taken "a moment to breathe" at Paradise Suites. Travelling is hard work and when you're meant to be on holidays and resting, Ha Long is a great place to just stop for a minute. This hotel is not in Ha Long City, it is on the harbour from where the cruises leave. It is exquisitely appointed and offers a fantastic restaurant for dinner. Breakfasts are included in your booking and are a full buffet, with a chef cooking eggs made to order. When you're ready, one of the staff will drive you down to the private infinity pool and private beach, where again chilled drinks and nibbles will be delivered to you. There are very few people staying on this island area and so there is no noise, no rush, no one trying to sell to you, just peace and quiet. The beds are exceptional and the rooms are beautiful with fantastic lighting for all your needs (reading lights and ambient). The staff are wonderful, reception communicate quickly, Phương (F&B coordinator) and the restaurant staff can truly not do enough for you. Take a moment, you won't beat this place.

The staff is a great team, all of them are ready to answer questions, bring support and listen to the guests, the room is big, clean and has everything, we had a great time, and the restaurants are good and offer a good menu.

Very nice hotel, our room was huge with a nice layout and very comfortable bed! Possibly one of the most comfortable beds in all of Vietnam! We loved the silk robes in the room! Staff were very welcoming, polite and helpful. We arrived very early in the morning, and were able to pay a reasonable price for an early check in, the room was ready within half an hour after this request, which was very much appreciated after a long journey and we were feeling unwell! Housekeeping were also very quick and professional when we needed our bedsheets changed after my partner was sick. We ordered room service, and I had a salmon dish which was delicious, the salmon was cooked perfectly too! It was the best salmon dish I had in Vietnam! Breakfast was good, a small buffet selection and you can order other meals off a menu too. There is a pool located nearby that they offer a shuttle service to, but we didn't have time to use this unfortunately. They transported us to our Ha Long cruise check in location the next morning free of charge!